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William D. Diamond | Synapse

WD

William D. Diamond

Customer Service Quality and Loyalty

University of Massachusetts Amherst

About

Research focus

Customer Service Quality and Loyalty

Impact

27 pubs · 1,151 cites · h-index 17

Affiliations

Work Experience

University of Massachusetts Amherst

1990 - 2018

Westinghouse Electric (United States)

1995 - 1995

University of Massachusetts Boston

1991 - 1992

Publications