Innovative Trends and Practices in the Housekeeping Department: A Narrative Review

Background: The housekeeping department is integral to maintaining cleanliness, comfort, and operational excellence in hotels. With the rapid evolution of the hospitality industry, innovative practices in housekeeping have become essential to enhance efficiency, ensure sustainability, and elevate guest satisfaction. Modern advancements, including technology integration and green initiatives, have transformed traditional housekeeping methods, reflecting the industry’s shift towards operational optimization and environmental responsibility. Aim: This review aims to examine the significance and impact of innovative trends and practices in the housekeeping departments of hotels. It seeks to explore how these advancements contribute to improved efficiency, environmental sustainability, and enhanced guest experiences. Method: A systematic review of peer-reviewed articles, industry reports, and case studies was undertaken. The literature was sourced from databases such as, ResearchGate, and Google Scholar using keywords like “housekeeping innovations,” “hotel management practices,” and “sustainable housekeeping trends.” Results: The findings reveal significant trends in housekeeping innovation, including the adoption of technologies such as IoT-based monitoring systems, robotic cleaning devices, and AI-driven inventory management. Sustainability practices, such as the use of eco-friendly products, waste reduction initiatives, and energy-efficient equipment, have gained prominence. Employee training and development programs were consistently highlighted as critical to the successful implementation of these innovations. Despite these advancements, barriers such as high initial costs and technology adoption challenges were noted. Conclusion: Innovative housekeeping practices have transformed the hospitality sector, improving efficiency, guest satisfaction, and sustainability. However, challenges remain, particularly in accessibility for smaller hotels and staff adaptation to new technologies. Further research is necessary to understand the long-term implications and to facilitate widespread adoption across the industry.