Rapid urban growth in Middle Eastern cities has intensified congestion-related challenges, yet traffic data-based decision making remains limited. This study leverages crowd-sourced travel time data from the Google Maps API to evaluate temporal and spatial patterns of congestion across multiple strategic routes in Jeddah, Saudi Arabia, a coastal metropolis with a complex road network characterized by narrow, high-traffic corridors and limited public transit. A real-time Congestion Index quantifies traffic flow, incorporating free-flow speed benchmarking, dynamic profiling, and temporal classification to pinpoint congestion hotspots. The analysis identifies consistent peak congestion windows and route-specific delays that are critical for travel behavior modeling. In addition to congestion monitoring, the framework contributes to urban sustainability by supporting reductions in traffic-related emissions, enhancing mobility equity, and improving economic efficiency through data-driven transport management. To our knowledge, this is the first study to systematically use the validated, real-time Google Maps API to quantify route-specific congestion in a Middle Eastern urban context. The approach provides a scalable and replicable framework for evaluating urban mobility in other data-sparse cities, especially in contexts where traditional traffic sensors or GPS tracking are unavailable. The findings support evidence-based transport policy and demonstrate the utility of publicly accessible traffic data for smart city integration, real-time traffic monitoring, and assisting transport authorities in enhancing urban mobility.
Elnaggar et al. (Thu,) studied this question.