What type of study is this?

This is a Quantitative Study study.

September 27, 2025

The Influence Of Service Quality And Tourism Facilities On Visitor Satisfaction

Key Points

Service quality positively influences visitor satisfaction, while tourism facilities do not.
The study involved 100 respondents who visited Sengkaling Recreation Park using purposive sampling.
Data was analyzed using scale range analysis and processed with SPSS version 25.
Findings highlight the significant effect of service quality and tourism facilities on visitor satisfaction.

Abstract

This research was conducted with the aim of determining the effect of service quality and tourist facilities on visitor satisfaction. The sample used in this research was visitors who came to the Sengkaling Recreation Park. This sampling technique was carried out using a questionnaire, the number of samples used in this research was 100 respondents with a purposive sampling method and SLOVIN formula. The data analysis method uses scale range analysis and data processing uses SPSS version 25. The results of this study are Service quality variables have a positive and significant effect on visitor satisfaction, Tourist facilities do not have a significant effect on visitor satisfaction, Service quality and tourism facilities simultaneously have a significant effect on visitor satisfaction.

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Cite This Study

Aprilia et al. (Sun,) studied this question.

synapsesocial.com/papers/68d7a1314e48459cf3fe985f https://doi.org/https://doi.org/10.22219/jamanika.v4i4.36840

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