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This paper explores the dimensions of healthcare service quality, safety, and equity across different healthcare settings, specifically comparing public health centers and military hospitals. By employing a mixed-methods approach that includes qualitative interviews and quantitative surveys, the study aims to identify the unique challenges and strengths of each type of institution. The findings underscore the importance of tailored strategies to improve healthcare delivery in diverse settings, highlighting best practices that can be universally applied to enhance patient outcomes.
Alkhaldi et al. (Tue,) studied this question.