Collaborative Communication of Environmental Activists in Addressing Waste Management Issues in South Tangerang

This study analyzes the effective collaborative communication model among environmental activists addressing waste management issues in Ciputat Subdistrict, South Tangerang. Using a qualitative case study approach, data were collected through in-depth interviews, participatory observation, and document analysis, supplemented by Participatory Action Research (PAR) techniques. Social network analysis was conducted to map interactions among 42 stakeholders. Key findings reveal that actors with low Constraint and high EgoBet, such as the Head of the Environmental Office, Subdistrict Heads, and key community leaders, hold significant influence and control within the social network, facilitating communication and coordination. However, challenges include uneven group involvement, imbalanced role distribution, limited access to information, and insufficient consultation. Recommendations include increasing the engagement of less active groups, redistributing roles more equitably, enhancing transparency and information access, and strengthening expert consultation. These strategies are essential for improving collaborative communication and achieving a more integrated and sustainable waste management system.