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Digitization, a key aspect of Industry 4.0, presents a dual-faced scenario for traditional business models: it poses significant challenges but also offers opportunities for complete transformation. This dichotomy is particularly evident as numerous businesses acknowledge the imperative to digitize yet grapple with the question of where to initiate this process. Addressing this gap, the current study introduces a comprehensive methodology aimed at facilitating the onset of digital transformation in businesses. This methodology not only confronts the various challenges and complexities associated with digitization but also emphasizes a cycle of continuous development. Central to this approach is the integration of triggers for both creative and technological thinking within organizational structures. This aspect is crucial as it fosters an environment conducive to innovation and technological advancement, key drivers in the digital era. The practical applicability and effectiveness of this model have been demonstrated through its successful implementation in the German service industry. This validation not only underscores the model's relevance but also its potential as a blueprint for digital transformation in various business sectors, aligning with the evolving demands of Industry 4.0.
Xiyuan Luo (Wed,) studied this question.