Impact of Burnout and Job Satisfaction on Patient Care Quality: A Cross-Sectional Study Among Nurses in Acute Care Settings

Abstract Objectives: To examine the relationships between burnout, job satisfaction, patient care quality, and retention intentions among nurses and to analyze the demographic factors influencing these variables.Methods: A cross-sectional study was conducted with 400 nurses from various acute care settings, including wards, intensive care units (ICUs), and emergency departments, across multiple hospitals. The data were collected using validated scales on burnout (Maslach Burnout Inventory), patient care quality, job satisfaction, and retention intentions. Descriptive statistics, correlation analyses, multiple linear regression, and ANOVA were used for data analysis.Results: The sample consisted of 53.7% female and 46.3% male nurses, with a fairly even distribution of age and years of experience. The average burnout score was 45.2 (SD = 11.3), with a range of 30–80. The mean patient care quality rating was 4.3 (SD = 0.8). Burnout was negatively correlated with patient care quality (r = -0.45, p Conclusions: Higher burnout is associated with lower patient care quality and job satisfaction. More experienced nurses reported lower burnout and higher patient care quality. These findings highlight the need for targeted interventions to reduce burnout and enhance job satisfaction, particularly for less experienced nurses.