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This paper delves into the importance of public services and management innovation in museums and their specific implementation strategies. Through a comprehensive analysis of the main challenges currently faced by museums in services and management, the paper cites a range of successful cases both domestically and internationally. It proposes innovative management strategies from five key aspects: technological application, audience participation, enhancement of educational functions, cross-sector cooperation, and sustainable development. The research indicates that adopting modern information technology, enhancing audience interaction, enriching educational content, and implementing cross-disciplinary cooperation can not only significantly improve the quality of museum services but also effectively enhance their management efficiency. This, in turn, better meets the public's cultural needs and promotes the sustainable development of museums.
Wang et al. (Tue,) studied this question.
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