Integration of stakeholder management and risk management methods in projects of housing and communal services providers

The object of research is stakeholder and risk management processes in the projects of housing and communal services providers. In conditions of constant change and uncertainty, such management becomes key to ensuring the success and sustainability of projects in this area. The problem addressed by the study is the development and analysis of an integrated model that combines stakeholder management with risk management, with an emphasis on innovation and performance improvement. The essence of the obtained results is the identification of key points of interaction between stakeholders and risks, as well as the development of complex strategies for their effective management. The model is based on a combination of qualitative and quantitative methods of analysis, including structural-logical analysis, SWOT analysis, as well as the use of expert evaluation methods. The results are explained by the need for a deeper integrated approach to stakeholder and risk management, especially in the context of housing and communal services (HCS), where the interaction between these elements directly affects the success of projects. This approach allows not only to identify potential problems at an early stage, but also to respond to them more effectively. The innovativeness of the proposed model lies not only in its comprehensive approach to the analysis and management of stakeholders and risks, but also in the possibility of its scaling and adaptation to various conditions and projects in the field of housing. The application of this model includes the intensive use of modern analytical tools, which contributes to more accurate forecasting of risks and more effective solving of problems related to stakeholders. This, in turn, allows utilities providers to increase the quality and reliability of the services provided, strengthening trust and satisfaction among users. Also, the model provides for the active involvement of stakeholders in the project management process, which ensures greater openness, transparency of actions and the ability to quickly adapt to changing market conditions. The research results can be used in practice in the field of housing and public utilities to optimize project management, increase their efficiency, and reduce risks. This will be especially relevant in cases where an integrated approach to management is needed, considering both the requirements and expectations of stakeholders, as well as potential risks.