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The increasing instances of concerns related to religious sensitivity across diverse ethnic groups are causing significant unease in Malaysia. The possibility of conflicts or challenges to the sanctity of religion, particularly Islam, has the potential to escalate into disputes, posing a matter of considerable concern. Therefore, it is essential in identifying the factors in handling issues related to religious sensitivities. This paper aims to explore the multifaceted factors contributing to the emergence of religious sensitivity issues by conducting interviews with religious leaders in Malaysia actively involved in interfaith dialogue activities. The study identifies five main factors influencing religious sensitivity issues, including misunderstandings of other religions, social media manipulation, emotional approaches, the attitude of non-Muslims towards Muslims' rights, and a demeaning attitude towards various religions. Despite these challenges, the research unveils a prevailing atmosphere of harmony and positive interaction within Malaysia's diverse communities. This is characterized by mutual respect, mutual assistance, and a notable level of tolerance among followers of different religions. These findings suggest that areas for improvement in fostering ethical interaction must be further explored in enhancing understanding and empathy among religious communities.
Senin et al. (Thu,) studied this question.