Teleworking during the COVID-19 pandemic: the job demands and job resources associated with telework outcomes

Objective One of the most visible changes of the COVID-19 pandemic has been the swift and widespread adoption of telework. Existing knowledge on teleworking has been largely limited to employees from certain occupational groups who voluntarily engaged in telework, making it difficult to generalise prior findings. Using the Job-Demands Resources model as a theoretical framework, the objective of this study was to identify the job demands and job resources associated with telework satisfaction and telework performance during the pandemic.