The use of technologies in contemporary organisations often results in stress, commonly referred to as technostress, which has adverse impacts on the workforce. This research examines the influence of technostress on academicians' performance via the lens of the Technology Acceptance Model (TAM) in higher education institutions. Using quantitative methodology, data were collected from 385 academicians in Pakistan and analyzed through PLS-SEM. The findings showed that academicians experience technostress, which significantly reduces their job performance. However, perceived usefulness (PU) and perceived ease of use (PEOU) of technologies moderate the association between technostress and job performance. The negative influence of stress associated with technology use on job performance is reduced with enhanced PU and PEOS. Therefore, it is necessary to ensure technological literacy facilitation and pedagogical knowledge, and strive to enhance PEOU and PU of technologies in higher education. The findings contribute to the understanding of and the literature on the topic, which may inform effective policy development for ICT use in academia following the COVID-19 outbreak and the advent of artificial intelligence.
Saeed et al. (Sat,) studied this question.
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