Rural communities in South Africa face significant digital exclusion despite growing internet infrastructure. A mixed-methods approach combining quantitative surveys (N=120) with qualitative interviews (n=15). Findings indicate that 45% of respondents have internet access but lack digital literacy skills, highlighting the need for targeted training programmes. The methodological framework provides a robust foundation for future research and policy interventions in rural digital inclusion. Implement tailored digital literacy initiatives to address specific skill gaps identified.
Nomandile Khumalo (Tue,) studied this question.