This paper proposes a user-centered framework for the design of interactive systems focused on chronic disease management, using diabetes as a case study. Using an iterative methodology, a high-fidelity, navigable prototype was built and evaluated, incorporating principles of accessibility, readability, and user experience. Validation using the SUS and CSUQ questionnaires demonstrated positive perceptions of usability and information clarity. Furthermore, key challenges such as visual accessibility and real-time data integration were explored, along with technological opportunities derived from IoT devices and artificial intelligence. Finally, future lines of work are proposed, aimed at the functional development of the system, its longitudinal validation with real users, and its expansion to other chronic diseases. The proposed framework offers a replicable and scalable basis for the ethical design of digital healthcare solutions.
Alarcón-Santos et al. (Mon,) studied this question.