In the context of digital transformation, there is a significant contradiction between the spillover of university volunteer service resources and the embedded governance needs of communities. Traditional university-community cooperation models face fragmented dilemmas such as information barriers, mismatch between supply and demand, and singular evaluation methods. Drawing on ecosystem theory, this paper elucidates the internal mechanism by which big data, as a core element, empowers collaborative governance. It constructs a tripartite ecosystem model for volunteer service collaborative governance, encompassing technical support, subject reshaping, and mechanism operation. The study proposes that by perfecting top-level data design, establishing an integrated service middle platform, and improving multi-governance guarantee mechanisms, barriers between universities and communities can be effectively broken, achieving precise allocation of volunteer service resources and the co-creation of value.
LÜ Bo (Wed,) studied this question.