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From reviews to results: A mixed-methods evaluation to understand UX in fashion apps | Synapse
March 3, 2026
From reviews to results: A mixed-methods evaluation to understand UX in fashion apps
DC
Debarun Chakraborty
Indian Institute of Management Ahmedabad
AM
Atanu Manna
FA
Francesco Paolo Appio
Paris School of Business
Key Points
User experience insights improve usability and engagement in fashion apps, ultimately enhancing user satisfaction.
Qualitative analysis combined with quantitative metrics provides a comprehensive understanding of user needs.
The evaluation employed mixed-methods to capture both user perspectives and measurable data effectively.
Findings highlight the need for continuous updates and user feedback to stay aligned with consumer preferences.
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Cite This Study
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Chakraborty et al. (Tue,) studied this question.
synapsesocial.com/papers/69a761a7c6e9836116a2fb14
https://doi.org/https://doi.org/10.1016/j.techfore.2026.124604