Continuous improvement of patient experience in primary hip and knee arthroplasty through periodic satisfaction assessment: A quality improvement study in a private orthopedic hospital

Key Points

• The aim is to enhance the patient experience during primary hip and knee arthroplasty by regularly assessing satisfaction levels.
• Conducted a continuous case series with patient feedback gathered periodically.
• No comparison group was utilized to evaluate the satisfaction levels over time.
• Focused on enhancements in care based on patient responses.
• Observes fluctuations in patient satisfaction over the assessment periods.
• Findings suggest areas for potential improvement in the surgical process and post-operative care.