A BSTRACT Background: Medication reconciliation errors pose major risks to patient safety, particularly in settings with manual processes and multilingual documentation challenges. Aims and Objectives: To reduce medication reconciliation discrepancies by 50% within six months at a secondary hospital in Jeddah using Lean Six Sigma (DMAIC). Materials and Methods: A quality improvement project was conducted using the DMAIC framework. Baseline data were collected from 200 consecutive admissions. Interventions included bilingual checklists, EMR alerts, staff training, and two PDSA cycles. Postintervention data were collected from another 200 admissions. Results: Discrepancies decreased by 53%. Time to complete reconciliation decreased from 15.2 to 9.8 minutes. Staff satisfaction increased from 55% to 82%, with improved checklist compliance from 62% to 91%. Conclusion: Lean Six Sigma interventions significantly reduced medication reconciliation errors and improved process efficiency. Implementation of standardized tools and EMR alerts contributed to sustained improvement.
Asaad Abdulrahman Abduljawad (Thu,) studied this question.