This study assessed the integration of mobile technologies for effective reference services delivery among library staff in Niger Delta University. A descriptive survey research design was adopted, and all 39-library staff constituted the study’s population through a census sampling technique. Data were collected using a structured questionnaire entitled ”Mobile Technology Integration on Reference Service Delivery Questionnaire (MTIRSDQ)", validated by experts and with a reliability coefficient of 0.86 determined through the Cronbach’s alpha method. The researcher personally administered the instrument to all the 39 staff but 34 copies (87.2%) were retrieved. Data were analyzed using percentages, mean and standard deviation. Findings revealed that the use and adoption of mobile technologies for reference services were generally low, with smartphones and e-mails being the most commonly used tools. The study also found that staff competence in using mobile technologies was limited, constrained by inadequate internet connectivity, poor technical support, and lack of training. The study concluded that effective integration of mobile technologies required improved infrastructure, regular training, and supportive institutional policies. It recommended that the university library broaden its use of mobile tools, establish clear policies, invest in ICT infrastructure, and organize continuous capacity-building programmes to enhance effective and responsive reference service delivery.
Edonkumoh et al. (Thu,) studied this question.