Abstract: Participative management has emerged as a significant managerial approach that emphasizes employee involvement in decision-making processes. In service-oriented industries such as banking, employee performance directly influences customer satisfaction and organizational success. This study examines the impact of participative management practices on employee performance in private sector banks operating in the Navi Mumbai region. Primary data was collected from 100 employees of HDFC Bank and ICICI Bank through a structured questionnaire using a five-point Likert scale. Statistical tools such as percentage analysis, graphical representation, and chi-square test were used for analysis. The findings reveal a strong positive relationship between participative management practices and employee performance. The chi-square test confirmed that employee participation significantly influences motivation, job satisfaction, and performance levels. The study concludes that participative management practices enhance organizational effectiveness and recommends that banks strengthen employee involvement mechanisms to improve performance and service quality.
Rizvi et al. (Mon,) studied this question.