Due to the global nature of international business activities there is an increased need for effective logistics solutions to transport products from country to country in a fast and effective manner. One type of logistics solution available to companies exporting small quantities of products is LCL consolidation which is less expensive than other freight options. This study will examine the operational practices for LCL consolidation at A case company Specifically, this study will look into their cargo handling, shipping coordination, documentation, warehousing and customs practices as freight forwarders. Employees were asked to complete surveys to provide information for this research. The data collected was analyzed using SPSS software. The findings indicate that while the company uses established logistics processes, the overall efficiency of the company's operations is still affected by factors such as delayed documents, port congestion, and fluctuations in freight prices. In addition to emphasizing the importance of digital logistics solutions towards improving the delivery of goods via digital channels, it also highlights that both LCL consolidation’s performance as well as operational reliability can be improved by coordinating more effectively and applying technology better.
Perumal.s et al. (Fri,) studied this question.