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The presence of a diversity of information offers citizens access to a range of ideas, expertise and topics. In this study, a measure of content diversity was created to determine whether online citizen journalism and online newspaper publications were serving this function in the USA. Based on the findings from a quantitative content analysis ( n = 962), online citizen journalism articles were more likely to feature a greater diversity of topics, information from outside sources and multimedia and interactive features. The findings suggest online citizen journalism content adds to the diversity of information available in the marketplace.
Serena Carpenter (Tue,) studied this question.