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Chatbot is a computer application that interacts with users using natural language in a similar way to imitate a human travel agent. A successful implementation of a chatbot system can analyze user preferences and predict collective intelligence. In most cases, it can provide better user-centric recommendations. Hence, the chatbot is becoming an integral part of the future consumer services. This paper is an implementation of an intelligent chatbot system in travel domain on Echo platform which would gather user preferences and model collective user knowledge base and recommend using the Restricted Boltzmann Machine (RBM) with Collaborative Filtering. With this chatbot based on DNN, we can improve human to machine interaction in the travel domain.
Argal et al. (Mon,) studied this question.
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