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The Power of Interpersonal Skills. 2. Self-Disclosure. 3. Developing and Maintaining Trust. 4. Increasing Your Communication Skills. 5. Expressing Your Feelings Verbally. 6. Expressing Your Feelings Nonverbally. 7. Helpful Listening and Responding. 8. Resolving Interpersonal Conflicts. 9. Anger, Stress, and Managing Feelings. 10. Building Relationships with Diverse Individuals. 11. Barriers to Interpersonal Effectiveness. 12. Epilogue. Apendix. Glossary. References. Index.
Cate et al. (Fri,) studied this question.