Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings The growing but still somewhat hidden issue of workplace incivility has scope to damage work engagement and lead to job burnout. Organizations can take measures to address the problem through training initiatives to increase awareness and by devising strategies that help mitigate its harmful effects on employees. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
A Wed, study studied this question.