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Purpose The purpose of this paper is to respond to previous scholarship by providing a framework for a post‐modern policing organization that maximizes the police/community relationship while still controlling discretion. Design/methodology/approach This paper provides a model of police administration by expanding upon previous work through a discussion on police bureaucracy, organizational governance, and police effectiveness. Findings Police organizations have the ability to transform themselves into institutions deemed as legitimate legal authorities providing effective service to their recipients through: limiting the arbitrary exercise of power; establishing institutional arrangements for successful social problem solving; and cultivating the appropriate character for those who carry out the institutional responsibilities. Through this process, the police organization can find the right balance between a theory of governance and modern policing. Practical implications The community policing philosophy advocates a strong relationship between the police and the community it serves. However, if the police forces do not have the institutional capacity and tools of governance to be deemed a legitimate and effective law enforcement body by the community, this philosophy of policing is sure to fail. Originality/value A different perspective that integrates principles of good governance, public administration, and political theory that tie into an effective and efficient relationship between police organizations and those they serve is taken. Further, the traditional concept of community policing that has overlooked some important structural features needed to carry out this philosophy is argued.
Matthew Jones (Fri,) studied this question.