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The purpose of this study is to test the impact of supply chain management practices on supply chainperformance in terms of supply chain efficiency and supply chain effectiveness. Additionally, we investigate themoderating effect of competitive intensity on the relationship between supply chain management practices andsupply chain performance. Data for this research were collected from 104 manufacturing companies in Jordan.Hierarchical regressions were used to test the hypothesized relationships. The results indicate that three supplychain management practices, internal integration, information sharing, and postponement, but not supplierintegration and customer integration, significantly and positively affect supply chain efficiency performance.Competitive intensity moderates the relationship between each of internal integration, supplier integration, andcustomer integration, and supply chain efficiency performance. The results also show that three supply chainmanagement practices, internal integration, customer integration, and postponement, but not supplier integrationand information sharing, significantly and positively affect supply chain effectiveness performance. Competitiveintensity moderates the relationship between each of customer integration and information sharing, and supplychain effectiveness performance.
Abdallah et al. (Mon,) studied this question.