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Constructive Engagement (CE) aims at developing sustainable and equitable marketing systems that ensure collective well-being. This paper reflects on an initiative that constructively engages with impoverished market actors, i.e., rag-picking women in India. It is endeavored by operationalizing Integrative Justice Model (IJM) principles while trying to tackle the issue of solid waste management. Our findings suggest that CE across the spectrum in the value chain is required to alleviate the conditions of disadvantaged market actors and improve their well-being. Our qualitative inquiry in rag-picking women’s lives and an initiative of social enterprise contribute to the ongoing conversation in macromarketing literature- (1) by empirically evidencing how the CE operationalizes the IJM and help redress the issues of social traps and internalities; (2) by uniquely connecting the macro issues of waste management with the issues of honesty, fairness, dignity and deserved justice in the neglected market transactions; (3) that IJM principles guide the constructive engagement process.
Jagadale et al. (Fri,) studied this question.