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Jennifer Rowley | Synapse

JR

Jennifer Rowley

Customer Service Quality and Loyalty

Boston University

About

Research focus

Customer Service Quality and Loyalty

Impact

401 pubs · 24,942 cites · h-index 76

Affiliations

Work Experience

Boston University

2024 - 2024

Manchester Metropolitan University

1993 - 2024

Dana-Farber Cancer Institute

2024 - 2024

Harvard University

2022 - 2023

Mahidol University

2019 - 2019

Publications