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Wolfgang Ulaga | Synapse

WU

Wolfgang Ulaga

Customer Service Quality and Loyalty

INSEAD

About

Research focus

Customer Service Quality and Loyalty

Impact

98 pubs · 10,481 cites · h-index 35

Affiliations

Work Experience

INSEAD

2018 - 2025

INSEAD

2024 - 2025

Abu Dhabi Health Services

2024 - 2024

Arizona State University

2016 - 2018

University of Georgia

2016 - 2016

Publications