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The movement toward electronic government (e-government) is rapidly advancing as nations exploit new electronic means of communication such as the Internet. The e-government transformation process can be and often is seriously hindered when initiatives are disjointed and uncoordinated by an overall strategy. Although many countries are creating e-government services, there is no documentation of an e-government framework to guide the process. Guidelines for implementation of e-government are also missing from the literature. The purpose of this paper is to conceptualize a framework that could guide the transformation process toward an e-government model. The paper also suggests various actions needed for e-government implementation.
Sharma et al. (Wed,) studied this question.