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As the information highway becomes a reality and appropriate hardware and software become readily available, anyone using a computer will be able to engage in some form of computer-supported cooperative work within the next few years. However, much work remains to be done to bring computer supported cooperative work (CSCW) into everyday use, including: developing user-friendly software; addressing the social dynamics of group activities; standardizing various terms; and handling the difficult interactions between multiple tasks performed by multiple groups. The paper considers some of the difficult problems relating to the technological developments that will enable people to work in any mode.>
Palmer et al. (Sun,) studied this question.