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Our three-layered trust model provides a new lens for conceptualizing the variability of trust in automation. Its structure can be applied to help guide future research and develop training interventions and design procedures that encourage appropriate trust.
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Hoff et al. (Tue,) studied this question.
www.synapsesocial.com/papers/69d70df175cae9790bed919a — DOI: https://doi.org/10.1177/0018720814547570
Kevin A. Hoff
Masooda Bashir
Human Factors The Journal of the Human Factors and Ergonomics Society
University of Illinois Urbana-Champaign
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