In the era of rapidly evolving technology, AI-augmented decision-making has emerged as a transformative tool for Human Resources (HR). This paper explores the role of artificial intelligence in enhancing HR decision-making processes, particularly in the context of creating sustainable HR practices that align with the needs and values of Gen Z. As organizations strive to develop a sustainable and forward-thinking workforce, AI technologies offer a promising solution to streamline processes such as recruitment, performance evaluation, and employee development while reducing biases and inefficiencies. The integration of AI into HR practices fosters data-driven decisions that not only improve organizational effectiveness but also contribute to the achievement of Sustainable Development Goals (SDGs). This paper argues that AI can empower HR professionals to make smarter, more ethical decisions, promoting diversity, inclusion, and sustainability. Additionally, AI’s capacity to optimize resource allocation and support sustainable business practices presents an opportunity for HR departments to align with eco-conscious trends, especially important for the new generation of employees – Gen Z, who prioritize sustainability in their career choices. Through case studies and practical applications, this paper illustrates how AI-powered HR systems can create a smart workplace that attracts and retains top talent, supports employee well-being, and advances long-term sustainability goals.
Sidharth Raja Halder (Sat,) studied this question.
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