Effective nurse–patient communication is a cornerstone of high-quality healthcare, directly influencing patient satisfaction, safety, adherence to treatment, and clinical recovery. This paper explores the multifaceted relationship between communication and care quality through theoretical, emotional, cultural, and technological dimensions. Drawing upon evidence-based models such as Peplau’s Interpersonal Relations Theory and Watson’s Theory of Human Caring, the study emphasizes the significance of empathy, trust, and emotional intelligence in establishing therapeutic relationships. It further identifies key barriers—including linguistic diversity, cultural differences, and organizational constraints—that hinder effective interaction. The discussion also highlights the evolving role of digital communication tools and leadership in enhancing team coordination and patient engagement. Ethical principles such as confidentiality, autonomy, and informed consent remain integral to professional communication standards. The study concludes that communication is not a peripheral soft skill but a critical clinical competency essential for ensuring safety, building trust, and achieving excellence in patient-centered care.
Alqousi et al. (Tue,) studied this question.