Implementation of a Clinical, Patient-Level Dashboard at a Mental Health Hospital: Lessons Learned from Two Pilot Clinics

The Centre for Addiction and Mental Health has implemented mechanisms to standardize routine data collection with the vision of a Learning Health System. To improve clinical decision-making and patient outcomes, a clinical dashboard was implemented to provide a real-time visualization of data from patient self-assessments and other physical and mental health indicators. This case report shares early findings of dashboard implementation to understand user uptake and improve fidelity of the technology and processes that need to support adoption. Moreover, these findings will inform the strategy and development of a hospital-wide scalable dashboard that will span across clinical areas and leverage artificial intelligence to continuously improve patient outcomes and equitable care delivery.