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April 23, 2026Open Access

A Research Paper on Crowdsourced Civic Issue Reporting and Resolution System

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Authors

AAAbhijith AnandAAAdarsha AcharyaAJArya Nanda JA

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Overview

This research develops an Android app to improve reporting and resolution of civic infrastructure issues, suggesting a more efficient communication channel with authorities.

Key Points

  • The aim is to create a user-friendly mobile platform for reporting civic issues to municipal authorities efficiently.
  • Develop an Android application for reporting infrastructure problems.
  • Utilize a hybrid CNN-RNN technique with SVM-NLP for identifying severity of complaints.
  • Implement GPS for precise location tracking and image capture for evidence.
  • The app allows users to report issues directly to authorities, improving responsiveness.
  • Higher severity issues are prioritized using advanced processing techniques.
  • Centralized notifications to relevant agencies enhance operational efficiency.

Cite This Study

Anand et al. (2026) studied this question.

synapsesocial.com/papers/69e9b9e385696592c86ec69ahttps://doi.org/10.5281/zenodo.19677894
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