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Robert W. Palmatier | Synapse

RW

Robert W. Palmatier

Customer Service Quality and Loyalty

Paccar (United States)

About

Research focus

Customer Service Quality and Loyalty

Impact

180 pubs · 18,682 cites · h-index 57

Affiliations

Work Experience

Paccar (United States)

2013 - Present

University of Washington

2007 - Present

University of Washington Applied Physics Laboratory

2026 - Present

Small Business Administration

2015 - 2025

College of Business Administration

2022 - 2025

Publications