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Bernard J. Jaworski | Synapse

BJ

Bernard J. Jaworski

Customer Service Quality and Loyalty

Claremont Graduate University

About

Research focus

Customer Service Quality and Loyalty

Impact

134 pubs · 38,826 cites · h-index 41

Affiliations

Work Experience

Claremont Graduate University

2014 - 2025

Emerald Group Publishing (United Kingdom)

2020 - 2023

Shenzhen University

2023 - 2023

Richmont Graduate University

2023 - 2023

National Technological University

2006 - 2006

Publications