Inicio
Explorar
nav.journalClub
Tendencias
Más
Synapse
⌘+K
Synapse
Idioma
Español
Español
Claes Fornell | Synapse
CF
Claes Fornell
Customer Service Quality and Loyalty
University of Michigan
Share
Follow
Claim This Profile
About
Research focus
Customer Service Quality and Loyalty
Impact
141 pubs · 191,854 cites · h-index 58
Affiliations
University of Michigan
Ross School
University of South Florida
See all
Publications