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Florian von Wangenheim | Synapse

FV

Florian von Wangenheim

Customer Service Quality and Loyalty

ETH Zurich

About

Research focus

Customer Service Quality and Loyalty

Impact

204 pubs · 7,156 cites · h-index 41

Affiliations

Work Experience

ETH Zurich

2004 - Present

University of Zurich

2021 - 2025

Technologies pour la Santé

2021 - 2025

Digital Science (United States)

2022 - 2022

National University of Singapore

2021 - 2021

Publications