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Neil A. Morgan | Synapse

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Neil A. Morgan

Customer Service Quality and Loyalty

University of Wisconsin System

About

Research focus

Customer Service Quality and Loyalty

Impact

175 pubs · 15,510 cites · h-index 48

Affiliations

Work Experience

University of Wisconsin System

2025 - 2025

University of Wisconsin–Madison

2024 - 2025

Indiana University Bloomington

2006 - 2021

Indiana University

2005 - 2021

Walmart (United States)

2015 - 2020

Publications