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Richard B. Chase | Synapse

RB

Richard B. Chase

Customer Service Quality and Loyalty

University of Southern California

About

Research focus

Customer Service Quality and Loyalty

Impact

126 pubs · 9,131 cites · h-index 41

Affiliations

Work Experience

University of Southern California

1986 - 2023

Michigan Technological University

2020 - 2023

John Marshall Law School

2020 - 2020

Wayne State University

2012 - 2012

Southern California University for Professional Studies

1988 - 2008

Publications