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Vincent C. S. Heung | Synapse

VC

Vincent C. S. Heung

Customer Service Quality and Loyalty

Hong Kong Polytechnic University

About

Research focus

Customer Service Quality and Loyalty

Impact

59 pubs · 4,000 cites · h-index 30

Affiliations

Work Experience

Hong Kong Polytechnic University

1994 - 2014

Hong Kong Institute of Vocational Education

2013 - 2013

Publications