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Matilda Dorotić | Synapse

MD

Matilda Dorotić

Customer Service Quality and Loyalty

BI Norwegian Business School

About

Research focus

Customer Service Quality and Loyalty

Impact

30 pubs · 2,051 cites · h-index 9

Affiliations

Work Experience

BI Norwegian Business School

2014 - Present

University of Groningen

2010 - 2011

University of Split

2010 - 2011

Ekonomski Inštitut

2005 - 2005

Publications