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Cindy Yoonjoung Heo
Customer Service Quality and Loyalty
HES-SO University of Applied Sciences and Arts Western Switzerland
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Research focus
Customer Service Quality and Loyalty
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78 pubs · 3,407 cites · h-index 29
Affiliations
HES-SO University of Applied Sciences and Arts Western Switzerland
EHL Hospitality Business School
Hôpital de l'enfance
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