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Jichul Jang | Synapse

JJ

Jichul Jang

Customer Service Quality and Loyalty

Kansas State University

About

Research focus

Customer Service Quality and Loyalty

Impact

37 pubs · 1,644 cites · h-index 19

Affiliations

Work Experience

Kansas State University

1981 - 2025

The Ohio State University

2011 - 2013

Publications