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Rosann L. Spiro | Synapse

RL

Rosann L. Spiro

Customer Service Quality and Loyalty

Indiana University Bloomington

About

Research focus

Customer Service Quality and Loyalty

Impact

28 pubs · 3,333 cites · h-index 19

Affiliations

Work Experience

Indiana University Bloomington

1996 - 2016

Indiana University

1985 - 2003

Kelly Services (United States)

2001 - 2001

Research Management (Norway)

1990 - 1990

University of Tennessee at Knoxville

1978 - 1981

Publications