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Jan H. Schumann | Synapse

JH

Jan H. Schumann

Customer Service Quality and Loyalty

University of Passau

About

Research focus

Customer Service Quality and Loyalty

Impact

113 pubs · 2,181 cites · h-index 23

Affiliations

Work Experience

University of Passau

2012 - 2025

RWTH Aachen University

2012 - 2018

University of Hohenheim

2016 - 2016

University of Economics in Katowice

2015 - 2015

Technical University of Munich

2007 - 2012

Publications